Shipping policy
Magnolia City Jewelers is pleased to offer complimentary 2 day shipping on orders over $500 excluding sale and clearance items. For orders under $500, a flat 2 day shipping rate of $30 applies. For items purchased on sale or clearance, shipping costs will be determined by the value of the items for insurance purposes. To ensure the safety of your precious jewelry, all orders are insured through our trusted shipping partners. Shipping and delivery dates are estimates, not guarantees, and we are not liable for any delays.
All jewelry shipments require a direct signature upon delivery. We do not ship internationally or to PO Boxes. Please be aware that any shipping charges for undeliverable packages are the responsibility of the customer.
Most in-stock items will be shipped same-day. Orders placed after 3pm CST will ship the following day. Magnolia City Jewelers does not ship on Fridays as to avoid any potential loss or damage of packages while mail carriers are closed on weekends. Orders placed on Friday will ship the following business day, with the exception of overnight shipping for Saturday delivery which can be organized at an additional charge. For orders with multiple items, we consolidate them into a single shipment unless otherwise specified via email. To organize an overnight or Saturday delivery, please reach out to us at customerservice@magnoliacityjewelers.com at the time your order is placed.
If a shipment is returned to us after multiple delivery attempts, the original purchaser will be contacted and will need to cover the reshipping fees, starting at $30. The reshipping fee will be determined by the value of the item(s) in the shipment for insurance purposes.